Leading UK IT services provider selected Agilitas’ specialist SMART logistics and inventory management to support its growth strategy, maximise stock effectiveness and enhance customer experiences through the outsource of 65,000 technology devices.
Leading UK IT services provider selected Agilitas’ specialist SMART logistics and inventory management to support its growth strategy, maximise stock effectiveness and enhance customer experiences through the outsource of 65,000 technology devices.
Outcomes
In order to find the right solution for its team and customers, Maintel underwent a tender process with a number of key suppliers. Maintel quickly recognised that Agilitas is an expert in Inventory Management and would be able to seamlessly leverage and optimise the inventory in order to provide an enhanced service to its customers. This, combined with the Agilitas team’s can-do approach in the RFP stage solidified the partnership and in March 2021, Maintel began utilising Agilitas’ advanced Inventory-as-a-Service solution, InventoryAssure+ to its support customers, as well as the nationwide storage and distribution of all project stock.
As the partnership evolves, Maintel is seeing early signs of strong progression and success. Transferring inventory management and stock ownership to Agilitas and the responsibility to manage the contract for an initial five years has provided Maintel with an SLA-based service that it can rely on. The team is now benefitting from a clear link between transition and stock, which is ensuring it can support all customers from day one.
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