Brought together by passion, innovation & expertise

I started working for Agilitas in May 2017 as an Account Manager. Within my job role I am responsible for maintaining customer relationships and ensuring that the full range of Agilitas services on offer are being utilised effectively to best suit their business needs.

I started working for Agilitas in 2016 in the Hardware Sales team. I am responsible for sourcing any part that a customer might request and get it shipped out at the best price possible, in the fastest time possible – Keeping the customer happy is my main objective.

I started working at Agilitas in April 1995 as a Computer Cleaner/ Packer and over the years have worked my way up through the technical areas of the company to my current position as Bid Support Manager. The Bid Support team is responsible for the pricing and spares planning for all contracts, supporting enquiries across a wide range of products including low to high end server, storage, and networking. The main focus in my job is to maintain and apply up to date technical knowledge and logistics skills for effective planning.

I started working for Agilitas in September 2015 as a Marketing Executive. Within my job role, tasks are usually quite varied; I could be working on a social media campaign to promote one of our services, updating the company website, and helping to organise promotional video shoots and drone footage all in one day. My main focus is to ensure that we effectively communicate with our customers and stakeholders across our media channels and that all aspects of the company brand are protected and maintained at all times.

I have been working for Agilitas since 2012 as a Customer Support Technical Specialist. I provide customers with technical assistance across our portfolio of services to ensure they are fully equipped to carry out a service request to their end-user. The Technical Support Team makes a difference to our customers by supplementing technical practices in a cost effective and efficient manner, allowing them to focus on critical business activities.

I have been working for Agilitas since September 2003 as a Customer Support Technical Specialist and Technical Trainer. My role includes developing and delivering training courses across a wide portfolio of Enterprise products and across multiple OEMs. My role allows our customers to reskill and upskill their technical teams with the goal of improving first time fix levels and reducing service outsource expenditure.

I joined the Agilitas team in September 2013 as a Customer Support Co-Ordinator before moving to a new position as Hardware Sales Executive, and then back to Customer Support. My role involves building strong working relationships with our customers and suppliers, as well as applying technical knowledge to ensure that any customer enquiries are dealt with quickly and efficiently. The most important aspect of my job is to ensure my customers receive the best possible service and trust us to deliver, on time – every time.

I started working at Agilitas in January 2014 as a Customer Support Co-ordinator where I have now progressed into the role of UK Team Leader for the support team. The purpose of the Customer Support team is to process any requests for parts under contract with our InventoryAssure service; it is important that the team is friendly and professional at all times as we are often the customer’s first point of contact. I am also responsible for dealing with delivery queries, processing returns, and billing for any items not under contract. My main objective is for our customers to feel satisfied and happy with our service.

I started working for Agilitas in January 2014 as a Test Engineer.My position involves testing products. This could be products coming in to the warehouse as part of our repair loop process or products being despatched for distribution to our other storage locations or directly to service calls on behalf of our customers. My role allows the repair team to focus purely on product repair and ensures that our customers receive a quality product at all times.