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Our Services
Our Services
Agilitas support the critical infrastructure of some of the biggest brands in the world via our Channel Partners. Our global services offer a true end-to-end hardware inventory management solution.
Hardware Maintenance
Flexible break-fix maintenance services, 100% Channel focused. Reduce downtime with parts and engineering support across the UK, Europe and beyond.
Professional Services
With in-depth knowledge and experience of technology across the data centre, network, security, and workplace environments, we are ideally positioned to help you meet your resourcing goals.
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Why Agilitas
Why Agilitas?
Agilitas ensures the availability of critical IT assets so you don’t have to. We remove the headache of ensuring your customers’ IT assets are maintained and supported globally, allowing you to invest and innovate.
Supported Vendors
Agilitas provides a convenient one-stop-shop for your hardware needs with a variety of multi-vendor options such as Cisco, IBM, and HP.
Global Network
Agilitas actively hold IT inventory in over 40 countries with the network and capacity to hold stock across the globe.
Channel Markets
Our Channel approach ensures we drive efficiencies across supply chains to reduce operational overheads, whilst enhancing the customer experience.
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- Sustainability
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About Us
About Us
With over 30 years supporting the Technology Channel, we understand the importance Agilitas plays when representing our Channel Partners’ brands. Get to know us!
Our People
Our fantastic team are experts in their respective fields. They have a responsive approach to an ever-changing marketplace that enables them to continuously improve business processes and deliver a first-class customer experience.
Our Values
Embodying our values is key to nurturing strong relationships with our partners and customers. Our values truly reflect the ethos of our company and our dedication to IT solutions and the Channel.
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Content Hub
Content Hub
View our Content Hub for blogs, press releases, and thought leadership featuring some of our Agilitas Team.
All News
Explore our Content hub showcasing blogs, press releases, and thought leadership with insights from our Agilitas Team.
Industry Reports
Discover the ever-evolving IT sector through our detailed reports, providing in-depth analysis and trends in the Technology Channel.
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Success Story – Engineering Vouchers
Ultimate flexibility for engineering resource, ensuring best-in-class service to students living across the UK.
Download Success Story
Agilitas have partnered with a global managed IT company specialising in IT transformations and exceptional customer experience. Their client, an Internet Service Provider in the student accommodation sector, required additional ad-hoc engineering resource to ensure they delivered a best-in-class service to students living across the UK.
Managing Wi-Fi solutions across the UK, the end user prides itself on delivering access to the fastest and most reliable Wi-Fi. Their Wi-Fi solutions support complex environments, with many of their sites providing connectivity in high-density public places such as student accommodation and campuses.
With over 900 buildings connected and offering 24/7 support across the UK, their team of engineers ensure maximum uptime to maintain their high NPS score and award-winning service.
- Engineering Vouchers
- Maximise Efficiency
- Multi-Vendor Technology
- UK-Wide Engineering Support
- Complement In-House Resource
Extra Support during Peak Times
When extra demand is required, it is imperative to the end user’s service and reputation that they have the capacity to meet that demand. In order to support their existing field resources, the customer uses Agilitas pre-paid engineering vouchers to increase their capability. The vouchers give the end user ultimate flexibility to complement their own in-house resources.
Whether it is a specific skillset needed to meet an immediate requirement, or the correct level engineer at a geographic location, the Agilitas vouchers can be used as and when they are required to support any gaps or challenges with internal resourcing.
UK Coverage, 24/7, and Simple to Use
Agilitas’ established network enables our team to provide the correctly skilled engineer to site in as little as 4 hours. Flexible voucher options including 4-hr and Next business day engineer to site, gives the client complete control and value. Our engineering capability spans the UK, Europe and beyond, so supporting the customers’ UK sites, including areas such as the Southwest, where engineering resource can be harder to find, was no problem.
Additional requirements such as ensuring engineers had the correct CRB checks or specialist building knowledge such as asbestos awareness was also taken care of by the Agilitas team. Locating known-trusted engineers at short notice can take a lot of administrative resources, but the Agilitas solution enables the end user to simply log a ticket in a matter of minutes, with the Agilitas team taking care of the rest.
Flexible for the Channel Partner
Agilitas’ engineering voucher solution is all about flexibility and that extends to the Channel Partner too. The channel partner can white-label the vouchers with all contact going through themselves, or the end user can log tickets directly with the Agilitas service team. The channel partner can also maximise their offering by using engineering vouchers alongside other services to offer a first-class customer experience.
