Upskill Technical Teams

UPSKILL YOUR TECHNICAL TEAMS

The Agilitas Technical Training service offers channel partners looking to support new product sets or refresh the skills of their field service teams a cost-effective alternative to OEM training offerings.

By working closely with our channel partners we create bespoke courses across a wide range of vendors that deliver the correct level of knowledge and skills required to maintain their technical environments and support contracts.

Upskilling engineer teams in this way increases engineer utilisation, enhances service performance, builds staff loyalty and delivers a positive customer experience.

Contact us today to see how we can upskill your technical team to ensure a first-time fix becomes the norm.

Our Expertise

How We Achieve Upskill Technical Teams

2019 Corporate Video

CAPEX to OPEX

Agilitas Leads the Way in Providing IT Inventory Services to SCC France

SCC, the major European IT infrastructure services provider and first private IT group in Europe. required an inventory outsource solution to address the spiralling logistics costs associated with providing spare parts to a large network of end-users across France.

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Open Schedule Training

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Welcome to Agilitas

Welcome to Agilitas… This is a short insight into a typical day with us – training, problem solving, and ensuring that our customers are happy.

Technical Expertise

Agilitas Upskill Technical Teams to Increase Utilisation

How do you get the most out of your field service team?

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2020 Market Report – People

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Technical services – SD

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Training services – introduction to the data centre – SD

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Remaining relevant in a Global market: Why the customer is key

Richard Eglon – Marketing Director at Agilitas There is a growing trend in the global IT market of channel partners recognising the importance of working as close as possible with the…

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Investing in training IT staff can reduce costs

Scott Lynn – Agilitas Service Director IT operations are changing dramatically. In a little under ten years, increased globalisation, exponential growth in the speed at which new technologies come to market and the growing dominance of cloud computing have forced a change in how organisations and IT services operate. In 2011, just half of all…

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HOW WE UPSKILL YOUR ENGINEERS

HOW CAN WE HELP YOUR BUSINESS GROW TODAY?

Enhance Service Performance

InventoryAssure by Agilitas, has been designed to put our channel partners back in the driving seat by allowing them to focus resources on the business processes in which they excel.

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CAPEX to OPEX

Moving your IT spares provision from CAPEX to either an OPEX or on-demand model can help to reduce overheads, increase flexibility, whilst easing cash flow and boosting productivity.  All these factors contributing to an improved level of service to our channel partners and their end-user customers.

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Flexible Support Contracts

InventoryAssure by Agilitas offers a suite of flexible maintenance options that provide comprehensive service levels that ensure maximum “uptime”, regardless of technology or geographic location.

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IT Portfolio Management

Agilitas’ broad range of in-depth knowledge across server, storage, networking and workplace products is a key differentiator to other channel service providers.

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Global Markets

For over 30 years Agilitas has built an enviable support network across the world that is aligned to the needs of today’s global businesses.

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WE CAN ALSO PROVIDE YOU WITH…

At Agilitas we understand how important it is to provide our channel partners with the most relevant, up-to-date services information to enable them to make the right choice when looking for the desired business outcome for their customers.

Inventory-As-A-Service

For those looking for multi-vendor hardware maintenance support across workplace, server, storage and networking technology.

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Technical Services

Technical services Providing professional services, remote support and technical resourcing when you need it.

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Lifecycle Services

Lifecycle services Agilitas provide a quality and efficient lifecycle service that delivers compliant management of your technology assets.

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Get in Touch

Contact us today to see how we can increase your engineer utilisation

Fill in the form below or ring a member of the team

0115 919 6000