By working closely with our channel partners we create bespoke courses across a wide range of vendors that deliver the correct level of knowledge and skills required to maintain their technical environments and support contracts.
Upskilling engineer teams in this way increases engineer utilisation, enhances service performance, builds staff loyalty and delivers a positive customer experience.
Contact us today to see how we can upskill your technical team to ensure a first-time fix becomes the norm.
CAPEX to OPEX
SCC, the major European IT infrastructure services provider and first private IT group in Europe. required an inventory outsource solution to address the spiralling logistics costs associated with providing spare parts to a large network of end-users across France.
Welcome to Agilitas… This is a short insight into a typical day with us – training, problem solving, and ensuring that our customers are happy.
How do you get the most out of your field service team?
Richard Eglon – Marketing Director at Agilitas There is a growing trend in the global IT market of channel partners recognising the importance of working as close as possible with the…
Scott Lynn – Agilitas Service Director IT operations are changing dramatically. In a little under ten years, increased globalisation, exponential growth in the speed at which new technologies come to market and the growing dominance of cloud computing have forced a change in how organisations and IT services operate. In 2011, just half of all…
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InventoryAssure by Agilitas, has been designed to put our channel partners back in the driving seat by allowing them to focus resources on the business processes in which they excel.
Moving your IT spares provision from CAPEX to either an OPEX or on-demand model can help to reduce overheads, increase flexibility, whilst easing cash flow and boosting productivity. All these factors contributing to an improved level of service to our channel partners and their end-user customers.
InventoryAssure by Agilitas offers a suite of flexible maintenance options that provide comprehensive service levels that ensure maximum “uptime”, regardless of technology or geographic location.
Agilitas’ broad range of in-depth knowledge across server, storage, networking and workplace products is a key differentiator to other channel service providers.
For over 30 years Agilitas has built an enviable support network across the world that is aligned to the needs of today’s global businesses.
At Agilitas we understand how important it is to provide our channel partners with the most relevant, up-to-date services information to enable them to make the right choice when looking for the desired business outcome for their customers.
For those looking for multi-vendor hardware maintenance support across workplace, server, storage and networking technology.Find out more
Technical services Providing professional services, remote support and technical resourcing when you need it.Find out more
Lifecycle services Agilitas provide a quality and efficient lifecycle service that delivers compliant management of your technology assets.Find out more