Our flexible InventoryAssure IT maintenance options are designed with service quality at the core. This ‘service-first’ approach removes the time and resource required to manage complex network infrastructures for our partners and their end user customers, therefore allowing partners to dedicate more time on building relationships that ensure they are aligned to the needs of their customers.
Agilitas is committed to driving efficiencies in to our channel partners’ supply chain and we truly believe that our partners’ success is our success. That is why our channel partners achieve an average SLA of 98.5%.
Enhance Service Performance
SCC, Europe’s largest independent IT services provider, was looking to expand its customer base of over 2,500 clients in more than 50 countries worldwide. However, its then-current IT hardware parts logistics’ providers were preventing this growth, limited by restrictions in overall capabilities.
Enhance Service Performance
Leading IT channel services innovator Agilitas and managed IT services provider IDE have formed a strategic partnership to deliver a premium IT service to IDE’s end user customers.
Welcome to Agilitas… This is a short insight into a typical day with us – training, problem solving, and ensuring that our customers are happy.
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Agilitas’ broad range of in-depth knowledge across server, storage, networking and workplace products is a key differentiator to other channel service providers.
The Agilitas Technical Training service offers channel partners looking to support new product sets or refresh the skills of their field service teams a cost-effective alternative to OEM training offerings.
For over 30 years Agilitas has built an enviable support network across the world that is aligned to the needs of today’s global businesses.
InventoryAssure by Agilitas offers a suite of flexible maintenance options that provide comprehensive service levels that ensure maximum “uptime”, regardless of technology or geographic location.
Moving your IT spares provision from CAPEX to either an OPEX or on-demand model can help to reduce overheads, increase flexibility, whilst easing cash flow and boosting productivity. All these factors contributing to an improved level of service to our channel partners and their end-user customers.
At Agilitas we understand how important it is to provide our channel partners with the most relevant, up-to-date services information to enable them to make the right choice when looking for the desired business outcome for their customers.
For those looking for multi-vendor hardware maintenance support across workplace, server, storage and networking technology.
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Technical services Providing professional services, remote support and technical resourcing when you need it.
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Training services Hands-on, technical training delivered by OEM best practice experts.
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