Training Services

Flexible, cost-effective technical training

Agilitas Training Services provide flexible, cost-effective and experienced resource for multi-vendor hardware support training. Course content incorporates product training on both current and legacy technologies across all the leading OEM platforms. What differentiates Agilitas training from many other training providers is that the course delivery is a mixture of classroom and lab delivery with the emphasis towards a hands-on methodology.

Our Expertise

Where We Can Assist:

Multi-Vendor Expertise

With a mixture of bespoke and off-the-shelf courses available Agilitas cover all the major data centre technologies.

Expand Skills

Our trusted, relevant technical training delivered by subject matter experts look to increase engineer utilisation.

Hands-On Approach

Providing a data centre environment for delegates Agilitas provides the experience required to troubleshoot all types of real-life scenarios.

Why Agilitas:

The Agilitas Difference

Bespoke

When specific technical or product content is required Agilitas can develop bespoke deliveries personally tailored for channel partners’ requirements.

Open Schedule

Predefined and scheduled training courses across a wide range of product platforms and manufacturers.

Datacentre

Familiarising technical personnel with the data centre environment and the multi-vendor products they may encounter at our facility in Nottingham, UK.

Engineer Utilisation

Helping channel partners reduce the need for outsourcing support contracts by boosting the capability of their in-house teams.

Experience

The technical training team at Agilitas has many years field engineering and training experience. Predominantly from OEM backgrounds their skill sets are unrivalled across their subject specialities.

Troubleshoot

Courses are focused on preparing technical personnel for the real break fix fault scenarios they will experience in the field, and not show and tell content.

Trusted Advisor

We work closely with customers to address the skills gaps that generate the most positive results on their technical service delivery.

Satisfaction

The personal approach we take to our course development and delivery means our channel partners get the best results for their team. This is reflected in our customer satisfaction levels which exceed 99%.

99% customer satisfaction across all out technical training courses.

900+ training test rigs available at our Nottingham Training facility.

Up to a 50% increase in engineer utilisation following course attendance.

Fill your skills gap by increasing utilisation and productivity, get in touch with a member of the team - 0115 919 6000

Challenge

CLOSING THE SKILLS GAP

Ensuring their engineering teams are trained and skilled to the most relevant and up-to-date IT systems is a constant challenge for Agilitas channel partners.  Those challenges will quite often be one of the following:

  • High cost for OEM based training modules
  • Restrictive fixed course contents on many technology training courses
  • Minimal choice of product courses
  • Releasing field personnel to attend training
  • Keeping engineers skills current against supported installed bases

In response, Agilitas training services has developed a wide range of course content that is purely focused on the needs of the customer and their engineering teams. This includes the following approach to delivering successful training content.

Solution

INCREASE PRODUCTIVITY & UTILISATION

Our approach provides delegates with the necessary skills to transfer the knowledge they have learnt into providing resolutions in real-life technical environments for our customers.  This is provided from a range of course content that includes:

  • Options of bespoke, as well as fixed content courses
  • Courses span across a wide range of OEM platforms
  • A wide range of hardware support, help desk and product familiarisation courses

Benefits

  • Customer defined course content and duration
  • Increase first time fix levels through more informed and accurate diagnosis
  • Reduce service delivery costs through timely call closure
  • Bring outsourced support against non-core products back in house
  • Remain competitive on tenders with the ability to quickly upskill team members
  • Competitive pricing in comparison to alternative training routes
  • Legacy and current product training available
  • Trainers skilled with field expertise across multiple vendors
  • A valid alternative to expensive and inflexible OEM

Multi-Vendor Expertise

FAQs

Training services FAQs

Get in Touch

Contact us today to start closing your IT skills gap

Fill in the form below or ring a member of the team

0115 919 6000