A SOLUTION FOR ALL
Agilitas’ award winning Inventory-as-a-Service solution provides an end-to-end parts and engineering provision for the needs of today’s channel businesses. Supported through a 24/7 multilingual service desk the service includes warehouse & distribution, parts supply, engineering and bespoke technical services.
Providing the support you need when you need it
InventoryAssure offers a variety of response times to meet your specific service requirements. InventoryAssure comprises of three distinct service levels for IT part replacement:
- InventoryAssure Bronze – NBD Service
- InventoryAssure Silver – 24x7x4hr Service
- InventoryAssure Gold – 24x7x2hr Service
The Agilitas InventoryAssure service portfolio also offers the same three service levels with the inclusion of an onsite technical engineer to replace the faulty component or device. This enhance service is inclusive of the Bronze+, Sliver+ and Gold+ service packs.
Global Inventory-as-a-Service Network
From London to Los Angeles 2-hour part to site service
Agilitas is a leading global channel services provider of customer driven technology solutions. At the core of this service is an extensive, industry leading service delivery infrastructure consisting around 2,000 Forward Stocking Locations (FSL’s).
Supporting the main logistics hub in the UK are an extensive number of FSL’s throughout the world. At present Agilitas can support up to 2hr part to site service level agreements (SLAs), managed by our multinational customer support team. The team monitors the movement of IT parts in and out of the storage locations and organises the overnight replenishment of any parts used to ensure channel partners and their end user customers experience a continued high standard of service.VIEW OUR NETWORK