Cisco Premier Partner, Agilitas provides UK, European and International channel partners with an extremely cost-effective Cisco IT parts, logistics and engineering service through its InventoryAssure solution. Partners can blend it with their own value-added services such as remote monitoring and technical services to deliver an all-encompassing maintenance solution to their end user customers.
Keeping the customer operational with near 100% availability is key to their business and to partner’s long-term relationships. So while the focus of many is quite rightly on the new technology advances customers are looking for, one of the key focusses for Agilitas is to also maintain the legacy installed equipment, which may well be End of Support (EoS) but is still doing a job for the end user customer until such time as it’s replaced.
The Agilitas channel support model is designed to allow channel partners to pick and choose which services best complement their own in-house capability. Whether the decision is based on capability, geography or even partner status, the Agilitas solution is flexible enough to allow options to be selected only when required, for example, the need for an onsite engineer at one location but not necessary at another due to existing capacity or capability.
