News

Jess

18/03/19 |

I started working at Agilitas in January 2014 as a Customer Support Co-ordinator where I have now progressed into the role of UK Team Leader for the support team. The purpose of the Customer Support team is to process any requests for parts under contract with our InventoryAssure service; it is important that the team…

I started working at Agilitas in January 2014 as a Customer Support Co-ordinator where I have now progressed into the role of UK Team Leader for the support team. The purpose of the Customer Support team is to process any requests for parts under contract with our InventoryAssure service; it is important that the team is friendly and professional at all times as we are often the customer’s first point of contact. I am also responsible for dealing with delivery queries, processing returns, and billing for any items not under contract. My main objective is for our customers to feel satisfied and happy with our service.

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