Agilitas support the critical infrastructure of some of the biggest brands in the world via our Channel Partners. Our global services offer a true end-to-end hardware inventory management solution.
Flexible break-fix maintenance services, 100% Channel focused. Reduce downtime with parts and engineering support across the UK, Europe and beyond.
With in-depth knowledge and experience of technology across the data centre, network, security, and workplace environments, we are ideally positioned to help you meet your resourcing goals.
Agilitas ensures the availability of critical IT assets so you don’t have to. We remove the headache of ensuring your customers’ IT assets are maintained and supported globally, allowing you to invest and innovate.
Agilitas provides a convenient one-stop-shop for your hardware needs with a variety of multi-vendor options such as Cisco, IBM, and HP.
Agilitas actively hold IT inventory in over 40 countries with the network and capacity to hold stock across the globe.
Our Channel approach ensures we drive efficiencies across supply chains to reduce operational overheads, whilst enhancing the customer experience.
Agilitas has a passion to 'Act with Impact' whilst delivering sustainable inventory management across our suite of solutions. We aim to become a more sustainable organisation, and to encourage other IT Channel businesses to implement more sustainable practices.
With over 30 years supporting the Technology Channel, we understand the importance Agilitas plays when representing our Channel Partners’ brands. Get to know us!
Our fantastic team are experts in their respective fields. They have a responsive approach to an ever-changing marketplace that enables them to continuously improve business processes and deliver a first-class customer experience.
Embodying our values is key to nurturing strong relationships with our partners and customers. Our values truly reflect the ethos of our company and our dedication to IT solutions and the Channel.
View our Content Hub for blogs, press releases, and thought leadership featuring some of our Agilitas Team.
Explore our Content hub showcasing blogs, press releases, and thought leadership with insights from our Agilitas Team.
Discover the ever-evolving IT sector through our detailed reports, providing in-depth analysis and trends in the Technology Channel.
In Brookley’s day-to-day role as a Service Delivery Manager at Agilitas, she focuses on ensuring that customers derive maximum value from the company’s solutions. This involves regularly engaging with clients to understand their needs, addressing any challenges they might be facing, and proactively providing solutions or guidance. Ultimately, her goal is to build strong, long-lasting relationships with customers and help them achieve their business objectives.
Excellent service, to me, is about being proactive, responsive, and empathetic. It means anticipating customer needs, addressing issues before they become problems, and consistently exceeding expectations. I strive to deliver excellent service by maintaining open lines of communication, regularly checking in with customers, and providing tailored advice and support. Additionally, I ensure that I am always accessible and ready to assist, whether it’s resolving an urgent issue or offering strategic guidance. By building trust and demonstrating a genuine commitment to our customers’ success, I help create a positive and impactful service experience.
The value I most relate to is “Own it” because I believe that taking responsibility and being accountable for our work is crucial for both personal and team success. To me, ‘owning it’ means being proactive in addressing challenges, ensuring that tasks are completed to the best of my ability, and taking initiative when something needs improvement.
“My favourite part of the job is seeing the impact We have on customers’ success. Whether it’s helping a customer overcome a significant challenge, guiding them through a complex implementation, or celebrating a major milestone they’ve achieved with us, it’s incredibly rewarding to know that my work directly contributes to their growth and success. I also enjoy the problem-solving aspect of the role, where I can leverage my expertise to provide tailored solutions that address unique customer needs.”
