How Agilitas can support

Telcos & Voice Resellers

For Telcos & Voice Resellers who are looking to reduce their capital expenditure on hardware spares, or diversify into new technology areas, our Inventory-as-a-Service is the solution for you. It provides Telcos & Voice Resellers with a 24/7 service, delivering peace of mind when it comes to the provision of Voice, Unified Communications and IT support.

Removing the usual barrier to entry when looking to support new technology areas, this multi-vendor, multi-technology service delivers up to same day SLAs to ensure customers receive the business outcome they are looking for.

Telecommunication customer support

Helping Telcos and Voice Resellers achieve

Cost Savings and Service Improvements

Intelligent Spares Planning
Intelligent Spares Planning

Inventory-as-a-Service places the hardware at the centre of the solution to ensure quality products are intelligently planned in the right location to meet the desired SLA and business outcome.

Simple Transition Process
Simple Transition Process

For those Telcos & Voice Resellers with greater ambitions to remove themselves from inventory spares ownership altogether, Agilitas has a proven track record in delivering a seamless transition to a full outsource.

Product Buy Back
Product Buy Back

Telcos & Voice Resellers can get money back for old equipment via a buy back. Agilitas' ability to repurpose and reuse this equipment means you'll be contributing to the circular economy with a sustainable solution for replacing old tech.

Geographic Expansion
Geographic Expansion

Partnering with Agilitas will provide you access to our enviable, global support network, enabling you the ability to deliver services to new geographic territories at short notice.

Increased Automation
Increased Automation

Decades of experience have enabled us to build an extensive SMART inventory management ERP system that is at the heart of everything we do. This, in turn, enables us to integrate into your systems, streamlining services, reducing overheads and increasing your margins.

Diversify
Diversify Into New Technology

Hardware is essential, but the resources spent maintaining it can prevent you from delivering the services that you really wish to specialise in. By outsourcing your hardware maintenance to Agilitas, you can concentrate on the service and new technology areas that will allow your business to stand out from the competition.

Why Partner with us?

The Agilitas Difference

Total Flexibility

The Agilitas channel support model is designed to allow channel partners to pick and choose which service best complement their own in-house capability.

Sustainability Benefits

Agilitas' Inventory-as-a-Service approach uses a repair, rework, reuse model, which extends the lifecycle of your tech and reduces your carbon footprint. View our sustainability pledge and how we are acting with impact

Customer Experience

Outsource your hardware so you can spend 100% of your time focused on your end customer, delivering the best possible customer experience.

One of the Best

There is a reason why our inventory-as-a-service proposition has won so many awards! View our awards

Outsource Hardware

Streamline Costs

Improve Customer Service

By outsourcing hardware support to Agilitas, Telcos and Voice Resellers can achieve cost savings and service improvements that ensure end client loyalty.

Real Life Success Stories

Maintel

Maintel outsourced 65,000 technology devices within 3 months to Agilitas. They now have access to nationwide storage and distribution of all stock, close to their end clients' sites. The flexible operational and commercial model was exactly what Maintel needed to meet their needs.

"Agilitas are an easy supplier to work with - innovative transparent and commercially astute to help get us a win win" - Gillian Bailey, Operations Director, Maintel

View our Maintel Success Story
Maintel logo

Supported Vendors

Multi-Vendor Expertise

Yes, if you have the faulty part on an InventoryAssure support contract then we will do everything required to ensure the fault is resolved to SLA.

Agilitas are vendor agnostic when it comes to support, providing service solutions across a wide range of Telco products.

Agilitas currently trade in over 70 countries with access to 2000+ stocking locations and 20,000+ technical consultants.  As a result, we are continually delivering complex solutions on behalf of our channel partners.

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