How Agilitas can support

Managed Service Providers (MSPs)

For MSPs looking to bolt on an end-to-end hardware maintenance solution that can be integrated and managed within your service management platform, our Inventory-as-a-Service solution is for you. 

It provides MSPs with a 24/7 service, delivering ‘first-of-its-kind’ integration between existing MSP systems and Agilitas’ intelligent inventory management platform ‘MORSE’. Increasing the amount of automation enables Agilitas to provide a low touch, streamlined, multi-vendor, multi-technology service delivering up to same day SLAs to ensure customers receive the business outcome they are looking for.

servers

Helping MSPs achieve

Outstanding Customer Service For Their End Clients

Simple Transition Process
Simple Transition Process

It's easy to outsource your hardware maintenance to Agilitas and our decades of experience have enabled us to offer a seamless transition process often to tight timescales.

DevOps team
In-House DevOps Team

Our in-house DevOps team use their expertise to deliver full system integration with your own, ensuring quality product is intelligently planned in the right location to meet your desired SLA.

Agile
Agile Methodology

No two systems are the same and our team will collaborate with yours, adapting and evolving as required to ensure integration is efficient and cost effective.

Increased Automation
System Automation

Decades of experience have enabled us to build an extensive SMART inventory management ERP system that is at the heart of everything we do. This, in turn, enables us to integrate into your systems, streamlining services, reducing overheads and increasing your margins.

Multi-vendor
Multi-vendor Technology

With an extensive range of technology supported across multiple vendors, Agilitas can act as your central point for supporting all your hardware, often at greater cost savings compared to dealing with OEMs directly.

Single Channel
Channel-only Model

Agilitas only serve the Channel. Our services and systems are all designed to help the Channel deliver the best service to their end user customers and we pride ourselves on being able to dedicate 100% of our focus to our Channel Partners.

Why Partner with us?

The Agilitas Difference

End-to-End Solution

Agilitas offer a complete hardware maintenance solution. By outsourcing your maintenance you can spend 100% of your time focused on your end customer, delivering the best possible customer experience.

Sustainability Benefits

Agilitas' Inventory-as-a-Service approach uses a repair, rework, reuse model, which extends the lifecycle of your tech and reduces your carbon footprint. View our sustainability pledge and how we are acting with impact

Total Flexibility

The Agilitas channel support model is designed to allow channel partners to pick and choose which service best complement their own in-house capability.

Award-Winning

Our Inventory-as-a-Service proposition has been praised throughout the industry and has won a number of awards. View our awards

Greater cost-efficiencies

Reliable Partner Network

Improve Customer Service

Agilitas’ Inventory-as-a-Service proposition delivers MSPs first of its kind software integration between front-end service management and back-end inventory management and logistics systems.

Real Life Success Stories

Cisilion

Cisilion was looking for greater cost-efficiencies and reliability than was being provided by its existing partner network. Thanks to a high degree of collaboration with the channel, Cisilion was able to provide extremely competitive pricing to its customers against traditional vendor aligned support. Cisilion’s strategic partnership with Agilitas has helped it to expand its in-house developed, core service offering, witnessing 20% growth in its service business in the last 12 months.

"The transition period to Agilitas couldn’t have gone any better; the flexibility and invitation and commitment that it demonstrated was very reassuring, helping us to immediately feel part of the Agilitas team" - Paul Hager, Vendor Manager, Cisilion

View our Cisilion Success Story

Supported Vendors

Multi-Vendor Expertise

Yes, if you have the faulty part on an InventoryAssure support contract then we will do everything required to ensure the fault is resolved to SLA.

Agilitas has over 30 years providing complementary channel services to their MSP partners.  We empower partners to focus on what is core to them whilst knowing their hardware operations is in good hands.

First and foremost, Agilitas are a services business who understand what is required when delivering a smooth transition of any technology infrastructure.  Experience has also provided Agilitas with the necessary know-how to quickly and efficiently remedy any fault when it occurs, as service do go wrong.

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