Category: Sustainability/ESG

Agilitas releases latest Channel Trends Report in 2025

Posted on January 28, 2025 by Serena Jivan - Sustainability/ESG, Research Reports

Sustainability Report 2025 Featured Image

Agilitas latest Report 2025 “Sustainability – An Urgent Imperative”

Download the Report

Sustainability Report 20245 Banner Image

Agilitas releases its latest Channel Trends Report in 2025 – Agilitas latest Report 2025 “Sustainability – An Urgent Imperative”

This guide forms the latest instalment in its Channel Trends campaign, which continues to provide actionable, free-to-view market insights.

Sustainability remains a core focus for businesses across the Channel, with three quarters of respondents scoring 7 out of a maximum 10. Whilst it remains on business agendas, its focus is yet to top the 7.8 out of 10 high seen in 2021. Encouragingly, after a slump in 2022 and 2023, the number of companies setting sustainability as a priority is increasing again.

There is, however, a significant divide in how different roles perceive and act on sustainability. Only 8% of Junior Managers considered sustainability to be a high priority compared to over half of CEOs and Business Owners. Respondents in more senior roles are also more engaged, with 34% of Senior Managers and 37% of CEOs stating they are confident in their organisation’s sustainable practices.

The report highlights the industry is shifting from offsetting to carbon reduction strategies. In 2022, a third of those Agilitas surveyed were investing in offsetting strategies, but today this has dropped to less than a quarter, with Channel firms placing more emphasis on reduction strategies that, when done effectively, can reduce both carbon and cost.

With this in mind, Agilitas asked respondents what reduction strategies their companies had in place. Of those surveyed, 36% had already implemented initiatives to become more sustainable with energy efficiency, streamlining business processes, remote and hybrid working models and working with eco-friendly suppliers highlighted as the key areas of focus. A further 37% were looking to implement strategies within the next 12 months, but over a quarter of recipients were not prioritising any carbon reduction activities in the near future.

Another important theme explored in the report was transparency, particularly when considering consistent data collection, clear communication and reporting mechanisms. There is increasing pressure for Channel businesses to log data accurately and regularly to track progress and demonstrate commitment to sustainability efforts. Accurate data collection is also essential to tracking Scope 3 emissions and providing support for customers’ sustainability goals.

Sara Wilkes

Chief Executive Officer

Sara’s Comments

“Channel companies continue to face a number of challenges and opportunities regarding sustainability. While business leaders are focused on sustainability goals, there is a notable disconnect across organisations which needs to be addressed in order to create a culture of collaboration and innovation. We have been no stranger to overcoming challenges throughout our sustainability journey, and the importance of high-quality data collection cannot be underestimated. Ensuring data is accurate, well-logged and reviewed regularly is just the first step. Our Channel Trends report aims to help businesses integrate sustainability into their long-term strategies, both now and in the future.”

Agilitas recognises the challenges related to data accessibility for tracking and reducing carbon footprints, and the company has developed an intuitive digital dashboard. This tool aims to help Channel partners and their customers better understand, track and reduce their carbon emissions with clear, actionable insights.

In partnership with leading research firm, Censuswide, Agilitas surveyed 250 respondents working in UK-headquartered Channel businesses, with an annual turnover of over £5 million. The report is designed to give Channel leaders insights into the current market trends, to aid their decision-making and strategies.

Read the full Report here

Mercedes Benz World – Agilitas Partner Day 2024

Posted on June 11, 2024 by Serena Jivan - Blog, Company News, Sustainability/ESG

Agilitas Partner Day 2024

This year we decided to give our partner day a twist and venture to Mercedes Benz World for the day. We had a laugh and networked in between having a Mercedes Electric driving experience, Formula 1, Rally and NASCAR simulators and some FastTrax to end the day. We thank our partners for their continued trust in Agilitas and our services to you!

If you’d like to attend one of our future Partner Days, you can register your interest by contacting marketing@agilitas.co.uk

Agilitas Sustainability Update May 2024

Posted on May 2, 2024 by Serena Jivan - Sustainability/ESG, Company News, Trends and Insights

Sustainability has been in Agilitas’ DNA for over 30 years.

Our operating model enables customers to remove themselves from hardware ownership, take advantage of our circular economy and extend the lifecycle of the tech that both they and their customers use.

However, in 2021, we recognised that we needed to go further so we pledged that we would reduce our carbon emissions with the aim of becoming a Net Zero business before 2050. As a business we tracked elements of our carbon footprint such as our energy consumption, our wastage and business mileage.

Our Sustainability

This led us to make some carbon and cost reduction decisions such as replacing all the warehouse lighting to time sensor LEDs, getting an electric van to transport items between our Nottingham hubs and getting a cardboard baler to reduce the number of cardboard waste collections.

We also wanted to make sure that we were accountable across our entire ESG commitment and so therefore signed up to EcoVadis and Science Based Targets. In our EcoVadis year 1 assessment we scored bronze, in the second year we scored silver and we are now going for gold as we continue to improve our ESG processes.

Our focus for the last quarter has been on expanding our data collection so that we can calculate our full operational carbon footprint across scopes 1,2 and 3. In order to establish a true baseline reporting year and to ensure we are not just marking our own homework, we have partnered with Auditel who are ensuring we capture information as accurately and honestly as possible. The data will then be verified by an external auditor.

What does this mean for our customers?

There are a lot of claims out there from organisations about being a sustainable business, but without data to back this up, it is difficult to understand to what extent.

We understand the importance for our customers that claims need to be more than just words. By tracking more ESG data, we can provide our customers with information they need to accurately track their supply chain carbon footprint too. It can help us make efficiencies in the areas that are going to make the most impact and gives us a measurable way to track our progress.

We are really excited with our sustainability roadmap and would like our customers to be a part of it too! If you would like to discuss how we can align our sustainability efforts, then please don’t hesitate to get in touch.

Agilitas CRN AI Roundtable

Posted on April 30, 2024 by Serena Jivan - Blog, Sustainability/ESG

Agilitas and CRN AI Roundtable in pictures

In our latest Channel Trends Research report, 82% of channel leaders expect genAI to have a meaningful impact on businesses over the next 12 months. And yet the priority to adopt genAI within their own business is lower down the priority list. To discuss this in further detail, Agilitas, in partnership with CRN, hosted industry leaders and decision-makers from the UK IT channel to debate the impact of Generative AI.

Where are the best use cases, how are channel businesses leveraging AI technology already, and what is the impact on customer experience and DEI strategies?

Thank you to all who attended and provided such a valuable collaborative discussion!

If you’d like to attend one of our future roundtables, you can register your interest by contacting marketing@agilitas.co.uk

Agilitas committed to take ESG to the next level & achieve Net Zero

Posted on February 20, 2024 by Serena Jivan - Sustainability/ESG, Blog

Agilitas has teamed up with its new carbon partner Auditel, to help it on its journey to carbon neutrality and achieve its strategic objective of reaching net zero.

For over 30 years, Agilitas has supported its channel partners in providing critical infrastructure to some of the biggest brands across the globe.
With experience delivering hardware services and the ability to support hardware from single items, right through to complete inventory outsourcing, Agilitas’ IT Solutions support customers with the speed of change by reducing the loss of productivity and revenue.

With a focus on customer experience, Agilitas has developed a suite of unique business services, all underpinned by its sustainability initiatives. Inventory Assurance is based on Agilitas’ ability to maintain end-customer environments globally, with Professional Services acting as an extension to its customer’s engineering capabilities to accelerate time to revenue with skills and resources to streamline deployment.

Smart Logistics is centred around how the company optimises warehouse, logistics and circular economy services.

Deborah Johnson, Head of ESG at Agilitas, comments,

“Agilitas has been prioritising sustainability for several years by improving our own ESG initiatives and helping our clients extend the lifespan of their IT infrastructure through refurbishment and reuse programmes. Our goal has always been to drive sustainability awareness among partners and the broader Technology Channel and we have built a sustainability pledge and eVentory Charter, which outlines the elements of our services and initiatives that support a circular economy.

With our employees, customers and suppliers, we are working to significantly reduce our carbon footprint across our operation and our supply chain with the aim of reaching Net-Zero before the UK Government’s target in 2050.
Working with Auditel, we hope to take our ESG efforts to the next level by improving our data and transparency in order to share detailed statistics and information with our stakeholders.”

Auditels’ Carbon Auditor, Julie Adams comments,

“It has been an absolute pleasure working with Deborah and the team at Agilitas. They have amazing passion and culture and this was on show at the first carbon workshop we held to begin the carbon inventory process. I have been very impressed with Agilitas’ ESG strategies and initiatives which show that they are committed to ensuring that they make a meaningful difference in reducing its emissions.

The team and I at Auditel are excited to be working with them and look forward to getting their carbon emissions mapped out and identify the high emission areas within their operation. Once identified, together we can work on producing a detailed carbon reduction plan that will make a meaningful difference and help them on their journey to Net Zero.”

Data analytics’ role in building a sustainable supply chain

Posted on February 2, 2024 by Serena Jivan - Sustainability/ESG, Blog

For Channel firms wanting to make their supply chain more sustainable, the process of collecting and sharing data is often seen as a key challenge. Once the hard work of data collection is done, it is hugely beneficial for evaluating an organisation’s ESG performance, writes Deborah Johnson, head of sustainability at Agilitas.

So what can businesses expect?

The need for reliable data will be crucial. and paying attention to data integrity cannot be underestimated.
Leveraging digital solutions to aid the visibility and transparency of both supply chains can benefit operations.
The supply chain of the future will be more automated, and incorporate new technologies, so decision-makers need to be ahead of the curve.

For Channel firms wanting to make their supply chain more sustainable, the process of collecting and sharing data is often seen as a key challenge. Once the hard work of data collection is done, it is hugely beneficial for evaluating an organisation’s ESG performance, writes Deborah Johnson, head of sustainability at Agilitas. So what can businesses expect?

For Channel firms wanting to make their supply chain more sustainable, the process of collecting and sharing data is often seen as a key challenge. Once the hard work of data collection is done, however, it is hugely beneficial for evaluating an organisation’s ESG performance.

But before companies can take that step, decision-makers will want some assurance that the data is trustworthy, which is where implementing data validation approaches comes in. Once that has been secured, progress can be made in improving the different areas of the supply chain.

Across the world, awareness of environmental and social issues is growing quickly. The majority of technology companies are already striving for overall improvement, but are still trying to overcome the hurdles that will make streamlining day-to-day operations easier. For example, finding the best way to address minimising Scope 3 emissions, improving transparency and bolstering internal support.

To achieve these sustainability goals, being able to collect, share, and analyse data is key, and will play a huge part in the running of the supply chain. According to Accenture, however, just 18% of companies identified the chief executive as the primary driving force behind sustainability, which makes implementing any changes much more difficult.

There may never be a time that an organisation has all the data it needs, so making a start is sometimes the biggest step. Only then will the barriers be revealed, so it’s important to keep the process as simple as possible. If it’s a complex process, it simply won’t work, which is a major barrier to supply chain sustainability.

The need for greater supply chain digitisation

Digitisation and the advanced digital technologies that are now at the forefront of the fourth industrial revolution will not only enhance the efficiency and connectivity of global supply chains but also have the potential to enhance sustainability.

By leveraging digital solutions to aid the visibility and transparency of both supply chains and in line with required sustainability metrics, companies can expect to deepen engagement with their customers, reduce risk and create trust with their supply chain stakeholders. Just as importantly, sustainability practices and corporate responsibility can deliver a positive impact both inside and outside of the business long term.

The need for greater sustainability, in line with advances in digitisation, is compelling. Achieving it, however, is still not so easy despite the greater integration of digital technologies. Retrieving reliable supply chain sustainability data in particular can be a challenge.

Supply chains remain complex, with most being multi-tiered, which limits access beyond the first tier. In fact, sourcing sustainability data is particularly difficult for smaller corporations that may not have the resources to deploy the necessary processes or technologies.

Why prioritise data integrity

Channel businesses, like many others, are relying heavily on data and analytics to make crucial business decisions. While this is seen as efficient, if decisions are being made based on data that is unreliable and inaccurate, the impact it can have could be huge.

This is the ongoing thought process of many senior executives, who are worried not only about the negative impacts of data and analytics but also about data getting compromised due to a lack of integrity.

Paying attention to data integrity cannot be underestimated and could cost companies millions if the worst were to happen. It is the basis for reliable insights, and when done right can provide searchability, traceability and quality of data, especially if it has been modified.

Simply put, data integrity is always the best choice to maintain the quality of data, but it can be easily hindered by human error, transfer errors, cyber threats, security issues and hardware or infrastructure issues.

Collecting data is not a big challenge but preserving data integrity is. Businesses are creating and gathering so much data that storing and managing it has become a major issue. Chances of errors have increased and cybercrimes have become more frequent, so keeping up to date with how it is stored, entered and gathered is key.

Supply chain audits are a powerful tool to keep operations running smoothly and compliantly. They provide transparency, enable businesses to track supplier performance, validate data accuracy, and assess ethical standards. Regular auditing is beneficial as it ensures that all stakeholders understand what is required of them and allows expectations to be set so goals can be achieved.

What the future holds for data analytics in the supply chain

Supply chains of the future will certainly require new data analytics capabilities, but with demands and requirements constantly changing, today’s supply chains need them too. Predictive analytics and other innovative technologies for example can, when implemented correctly, enable supply chains to be automated, be more responsive, resilient, and therefore more sustainable.

The modernisation of supply chain processes to include these new capabilities will be one of the priorities for chief supply chain officers. Those in these roles will also be tasked with implementing the right data platform to manage growing data volumes, allowing new data pipelines to be built easily so that analytic insights can be delivered at scale.

As supply chains stretch around the world, having visibility is critical but difficult. A scalable data platform is needed to integrate, manage and analyse data at the speed modern businesses require, while still offering strong price performance.

Modern supply chains need to be efficient, agile and connected, while also offering advanced forecasting capabilities to deliver detailed insights into supply and demand without causing costly inventory, storage or waste.

What can businesses expect? The supply chain of the future will be more automated, and incorporate technologies such as the Internet of Things (IoT), predictive analytics, and robotics. These technologies will enable real-time tracking and monitoring of supply chain processes such as procurement, manufacturing, and distribution of goods, therefore improving operations as we know it, both in terms of efficiency and the impact on the planet.

Focusing on the ‘S’ of ESG

Posted on January 23, 2024 by Serena Jivan - Employees & Culture, Sustainability/ESG

The implementation of ESG across business operations has taken increasing precedence in recent years.

With further interest in improving investments and initiatives, companies across the Channel have been predominantly focusing on strategies designed to have a positive impact on the environment. However, the integration of ESG goes beyond just environmental initiatives. The Total Experience (TX) puts stakeholders first.The Total Experience recognises the role each stakeholder has to play in providing the best possible experience. In an attempt to holistically link the experiences of an organisation’s stakeholders, the TX brings together the best elements to ultimately allow the business to exist with intention and lead by example.

What is the Total Experience?

Designed as a way to connect employees and customers, the TX’s intention isn’t to focus on the business’s products or services, but rather the relationship between its stakeholders and their relationship with a Channel business itself.

The TX is made up of four key areas, the multi-experience, the customer experience, the employee experience and the user experience. By creating a symbiotic relationship between each party, a business ensures more effective and efficient operation. In turn, this can provide more meaning, value, and purpose to stakeholders.

By doing so, the Channel is adequately equipped to implement user feedback, focus on employee wellbeing and retain customers. The TX helps position a Channel business as a forward-thinking organisation, one that puts people over profit, and ensures its products, services and presence positively impact stakeholders lives.

Maximising the Benefits

Furthermore, research from Gallup analytics showed that per-employee revenue can increase by up to 27% above average when company culture is considered a foundation in a Channel organisation’s operations. This is due to employees feeling motivated to offer higher quality services.

Organisations are starting to understand just how important their commitment to social responsibility is. Globally on average, six in ten employees ‘quietly quit’ their jobs due to lack of company interest or personal development, contrastingly, employee engagement is on the rise following the pandemic and increased to 23% in 2022.

Fostering a People-centric Culture

A positive work culture and focus on social responsibility does more than just retain employees, it can also attract new talent. Research from The University of Warwick found that when people are happier, they experience a 12% boost in their productivity levels, revealing that a people-centric culture, where employees feel their needs are met over company profits provides a better experience, therefore generating positive customer perceptions and loyalty in key targets.

There are several strategies a Channel company can use to improve the overall health, well-being and efficiency of employees. Putting employees at the centre of what they do by highlighting professional accomplishments or milestones, continuously training and upskilling, and offering personal development plans all help employees focus on their future professional development.

Furthermore, strategies like offering loyalty programmes to employees or particular customers help create a level of exclusivity with the company. For example, offering an extra day of annual leave per year or increasing discounts highlight that there are tangible outcomes for hard work and loyalty.

Improving Operational Efficiency

Recent research has found that 43% of workers in the UK feel confident about their career progression, but given that 90% of UK workers are not enthused by their work or workplace, strong company culture can increase UK workers’ engagement from 10%. While an employee’s happiness (or unhappiness) can come from a variety of factors, confidence within the workplace and their speciality can put an employee on a path toward increased productivity and enthused professional development.

Societal welfare is incredibly important to the success of the TX for a Channel company. While bottom lines and internal KPIs are an important part of creating a well-structured company culture regime, a Channel organisation needs to consider the wider societal impacts of its operations.

Staying Compliant

Compliance for any industry is important, but to drive the TX in the Channel, it is essential. Without a capacity to be held accountable, many businesses can and will take advantage of their hardworking employees. Businesses with high staff turnover rates often need to be more consistent with their services and customer support teams.

Adhering to strict labour, and supply chain laws and partnerships is indispensable for the Channel and the companies that operate within it. Employing ESG compliance frameworks helps to considerately evaluate the impacts a business can have on the environment, society and industry. Adhering to guidelines and standards like the Sustainability Accounting Standards Board (SASB), Global Reporting Initiative (GRI) Standards and the International Sustainability Standards Board also further a business’ impact and accountability to its ESG targets.

Looking to the Future

As companies in the Channel continue to undertake measures to support their customers and employees, they must evaluate the impact of social initiatives and how best to harness these practices to improve company culture and performance in the long term.

Employee, user and customer satisfaction underpin the TX, without them, a Channel company is likely to see fewer successful gains, and a drop in customer loyalty. The ‘S’ in ESG goes beyond just organising social events for employees or developing customer loyalty schemes, it’s about cementing stakeholders as working parts of a collective organisation who are working towards the same mission.

Agilitas achieves double nomination in CRN Sustainability in Tech Awards 2024

Posted on January 9, 2024 by Serena Jivan - Company News, Sustainability/ESG

Agilitas is thrilled to have been named as a finalist in the ‘Circular Economy Company of the Year’ category in the CRN Sustainability in Tech Awards, with its Head of ESG Deborah Johnson, also shortlisted in the ‘Sustainability Champion’ category. These nominations celebrate our pledge to act with impact and provide a sustainable, digitalised supply chain.

According to CRN, these awards recognise and reward companies across the Technology Channel that are making a real difference in the industry’s journey to Net Zero. At Agilitas, we are always striving to push our commitment to reduce our emissions, adopt greener practices, and embrace a more sustainable way of doing business.

Our team, led by Deborah, has worked extremely hard to bolster our ‘Repair, Rework, Reuse’ model to extend IT hardware life cycles and reduce single-use tech that is disposed of and replaced every time, ultimately reducing technology’s carbon footprint across the channel.

Being named as a finalist in both categories is a testament to our efforts to become a more sustainable organisation, and our work to encourage other IT Channel businesses to implement more sustainable practices. Agilitas is honoured to be named amongst such a fantastic lineup of organisations throughout the sector.

For the full Sustainability in Tech Awards shortlist, please visit the website.

Sustainability in Tech Awards 2024 – SHORTLIST

Working to build an affective Circular Economy

Posted on November 15, 2023 by Serena Jivan - Sustainability/ESG

The urgency of incorporating sustainability within a business model has created abrupt changes which are impacting every corner of the sector. The vision for a sustainable future is a growing priority for leaders, as the preservation of resources becomes an absolute necessity for the future of the planet.

This vision is also being driven by COP26, which has created global conversation around climate change. Like many other industries, the Channel sector must now act by addressing difficult issues and changing the way they do business.

According to some estimates, the carbon footprint of our devices, the internet and the systems supporting them account for about 3.7% of global greenhouse emissions. Therefore, the IT Channel must strive to create a circular economy where resources are used sparsely and recycled frequently.

However, this is not a goal that can be achieved in silos, as creating an effective circular economy requires Channel businesses to work smarter together to build a more circular and sustainable IT Channel for the future. Building a circular economy requires best in class collaboration amongst strategic eco partners that share the same goal to maximise resources and reduce waste at all stages of the product life cycle.

Collectively, the Channel must move away from a traditional linear economy and towards a system in which we keep resources in use for as long as possible, maximise their value while in use, then recover and regenerate products and materials at the end of their service life. The circular economy gives businesses the tools to tackle climate change and biodiversity loss together while addressing important social needs. It grants the power to grow prosperity, jobs, and resilience while cutting greenhouse gas emissions, waste, and pollution.

The future goes in circles

Traditionally, business has been based on competitive self-interest, and while collaboration seems to work against the core principles of “doing business,” the last decade has seen this change, with most advances taking place during the COVID-19 pandemic.

As sustainability concerns increase and are prominent on the global stage, collaboration has emerged as both an enabler and a necessity. Collaboration is now a key part of the transition to achieving a resilient and circular economy, yet the processes behind collaboration formation have not always been straightforward. Innovation isn’t born in isolation, and the need to align on the goals and risks that can arise from implementing new circular processes is crucial and should be shared throughout the Channel industry in order to find the best approaches and solutions.

Global Reach - Man working on home laptop

Environmental issues are multifaceted, and those in the Channel may hold different opinions and values on how best to approach them, which can lead to conflict if the industry does not come together to discuss how they can make the sector more sustainable. With the technology sector leading the way in sustainable practices, this can only improve through forming partnerships to tackle how things are run from the inside out.

As mindsets for “doing business” change, the Channel has seen the focus shift to growing its value via circular business models, with collaboration playing a pivotal role in this. Strong leadership, a focus on collective gains and full transparency is now expected by end-users, with the right leadership and shared visions able to tackle early challenges and ensure the right people are involved in developing a circular approach and decision-making processes.

Collaboration in practice

By giving structure to daily business actions, the Channel can share purpose, develop a circular economy and be an inspiration to other companies embarking on their circular governance journeys.

Moving forward, businesses have both a responsibility and the opportunity to do better for their partners, people and the planet. Collaboration can lead to working with unexpected partners and even competitors who share the same vision, with recent research revealing that circular businesses perform better than linear ones. It’s no secret that collaboration is key to a circular approach, and that business as usual is no longer an option.

With some of the biggest organisations in the world calling for businesses to bring their practices in line with global climate targets, the use of collaboration will need to increase. In order for a partnership to be successful, it is necessary to get better at sharing knowledge and best practices so that it becomes more widely accepted.

With industries making the conscious effort to come together, the Channel is no exception, and many businesses are uniting in uncharted territory with multiple partners who share their unique visions and motivations. Connected by the challenges we now face, the Channel has come together to drive circular innovation and ensure that its end-users have a deeper understanding of the processes needed to make the changes possible. Only by being educated on the importance of forming partnerships over rivalry can we progress and truly implement the circular transition that will benefit generations to come.

Achieving and Developing Green Goals

Posted on November 15, 2023 by Serena Jivan - Sustainability/ESG

What next for Agilitas’ Net Zero strategy? Putting sustainability at the heart of day-to-day business practice is key to a low carbon future, according to Helen Boggs, Head of Marketing, Agilitas.

The first step in Agilitas’ Net Zero transformation journey involved a root and branch assessment of its green status and situation. The business is already fairly sustainable as its whole model is built on repairing, reworking and reusing tech. “We’ve been doing this for over 30 years, so we’re starting from a good place,” stated Boggs.

“That being said, we still recognised that we had a long way to go to be a Net Zero business. We evaluated our current operations and collated our metrics so that we had a well-established starting point. Our team then put together a pledge which outlined the sustainability goals we aim to achieve and a timeline for when we planned to achieve them. This shows commitment to our partners, as well as giving us accountability on our mission.”

At the outset Agilitas looked at offsetting measures and partnered with Ecologi to begin reducing carbon emissions by planting trees. “Reducing the amount of carbon you produce is always going to be the preference over offsetting, but it’s unrealistic to suddenly switch to a true Net Zero business overnight,” added Boggs. “Your staff need to get to work, and in our case, we ship technology hardware around the world using complex supply chains. Offsetting provides a quick-start solution to start making an impact on the environment instantly, but it should not be the sole strategy for achieving a carbon neutral operation.”

The more you can immerse yourself in sustainability, the quicker you’ll pick up ideas and you’ll be surprised at how quickly your efforts will come along.

The next step was to subscribe to a more robust and industry recognised benchmarking service. “Although we had been collecting statistics for a number of years, it’s a little like marking your own homework,” said Boggs. “So to have verified figures that our partners can be confident in was important to us. We subscribed to ecoVadis which has given us a score and a forward plan to make meaningful improvements.”

Agilitas has been tracking its Scope 1 and 2 emissions for a number of years, which Boggs says is relatively straightforward to do. But tracking Scope 3 emissions is a lot more challenging as it involves measuring emissions from the complete value chain – including suppliers, investments and transportation.

“There is a lot to consider and it’s quite daunting to know where to start,” commented Boggs. “The most important thing to do is start the conversation. Speak with every customer, supplier and partner that you can to find out what each of them is doing. There is a lot we can all learn from each other.

By setting unrealistic goals you are more likely to associate the word sustainable with negativity and this will create the wrong company culture.

“The next step is to build a more robust sustainable procurement policy. This will run across every department – from ordering stationery and office supplies, to our couriers and logistics partners. Everyone will have a part to play and actively work with suppliers to ensure our supply chain is as sustainable as possible.”

Agilitas is using ecoVadis to record and benchmark progress and to give more guidance on the next steps to make the biggest impact. “Even if a lot of the information exists already in our organisation it can be dispersed across the company in lots of different formats,” said Boggs. “Collating everything and presenting it for assessment is no quick task. However, if you get into good habits of how to create and store policies it makes things much easier and helps with compliance further down the line.”

While it’s important to have a passionate leader driving sustainability initiatives, Boggs also believes that Agilitas will only be truly sustainable if it’s embedded in company culture.

“We have a green team that meets monthly to discuss and implement various initiatives within the organisation. These can be quite small things such as providing wildflower seeds or organising company litter picks. Our aim is to always be quite visible, meaning sustainability initiatives just become a part of everyday life at Agilitas.”

The company is also rewriting its onboarding process to include information about sustainability practices and how employees can get involved. This way new members of the team are instantly aligned with Agilitas’ sustainability values. “Each department is also responsible for developing its own sustainability KPI and can choose its own objective that they want to work towards, reporting their results to the rest of the company each month,” noted Boggs. “It’s kept fairly light-hearted so it becomes more about positivity and changing mindsets rather than becoming another task on the to-do list. However, it is a way to get everyone thinking about sustainability and working together to achieve it.

Tracking: Start by tracking your progress. The free Carbon Trust Calculator is a great start – there are many sophisticated paid tools that are worth looking into including ecoVadis, CDP and G17eco. If you start by putting figures in a basic spreadsheet, it gives you a benchmark and to improve on.
Collaboration: Whether this is with colleagues, customers and partners or attending seminars or workshops, the more you can immerse yourself in sustainability, the quicker you’ll pick up ideas and you’ll be surprised at how quickly your efforts will come along.
Action: Talking and devising strategies are all good, but without action they are meaningless. Even if you start small, when you begin putting sustainability practices in place, seeing your efforts will help drive further action in the future.

Product Services

Engineering Services

Warehouse & Logistics

Other

Sustainability

Sustainability

Our Carbon Statistics

My Carbon Journey

About Us

About Us

Our People

Our Values

Careers

Accreditations & Awards

Content Hub

Content Hub

All News

Industry Reports

Success Stories

Asset Hub

Agilitas latest Report 2025 “Sustainability – An Urgent Imperative”

Agilitas releases its latest Channel Trends Report in 2025 – Agilitas latest Report 2025 “Sustainability – An Urgent Imperative”

Sara Wilkes

Sara’s Comments

You may like…

Agilitas CPO Bev Markland is featured in HR Grapvine’s latest podcast episode

Bev Markland – The secret ingredient of Company Culture

Gary Lomas on Driving Growth and Channel Partnerships – PCR Magazine 2025

Accelerating Action: DEI & Growth Roundtable

She Can Code: Accelerate Action

Michelle Would completes Agilitas’ new executive line-up in Chief Operating Officer appointment

The Multiplier Effect: Leaders creating a culture that drives success

Agilitas Partner Day Mercedes Benz World 2024

Agilitas Partner Day 2024

You may like…

Agilitas Releases 2024 Channel Trends Report

Agilitas & Solink Partner to Deliver Smarter Business Security Systems

Loss Prevention solutions to protect your business

Adapting to Change: How to Get a Grip on Retail Crime

Can the Channel make money from Generative AI

Focusing on the ‘S’ of ESG

Agilitas achieves a nomination hat-trick in the 2024 National Technology Awards

How to Embrace AI and its Role in Channel Businesses

Agilitas committed to take ESG to the next level & achieve Net Zero

Agilitas Sustainability Update May 2024

Sustainability has been in Agilitas’ DNA for over 30 years.

What does this mean for our customers?

You may like…

Agilitas CPO Bev Markland is featured in HR Grapvine’s latest podcast episode

Accelerating Action: DEI & Growth Roundtable

The Multiplier Effect: Leaders creating a culture that drives success

Agilitas releases latest Channel Trends Report in 2025

Windows 10 End of Support – Seize the Opportunity

Hardware Maintenance Success Story

Engineering Voucher Success Story

Agilitas CRN AI Roundtable

Agilitas and CRN AI Roundtable in pictures

You may like…

Agilitas Releases 2024 Channel Trends Report

Agilitas & Solink Partner to Deliver Smarter Business Security Systems

Loss Prevention solutions to protect your business

Adapting to Change: How to Get a Grip on Retail Crime

Can the Channel make money from Generative AI

Focusing on the ‘S’ of ESG

Agilitas achieves a nomination hat-trick in the 2024 National Technology Awards

How to Embrace AI and its Role in Channel Businesses

Agilitas committed to take ESG to the next level & achieve Net Zero

Agilitas committed to take ESG to the next level & achieve Net Zero

Agilitas has teamed up with its new carbon partner Auditel, to help it on its journey to carbon neutrality and achieve its strategic objective of reaching net zero.

Deborah Johnson, Head of ESG at Agilitas, comments,

Auditels’ Carbon Auditor, Julie Adams comments,

You may like…

Agilitas CPO Bev Markland is featured in HR Grapvine’s latest podcast episode

Bev Markland – The secret ingredient of Company Culture

Gary Lomas on Driving Growth and Channel Partnerships – PCR Magazine 2025

Accelerating Action: DEI & Growth Roundtable

She Can Code: Accelerate Action

Michelle Would completes Agilitas’ new executive line-up in Chief Operating Officer appointment

The Multiplier Effect: Leaders creating a culture that drives success

Data analytics’ role in building a sustainable supply chain