Nottingham-based, global IT channel solutions provider, Agilitas IT Solutions, has been shortlisted in the Excellence in Customer Service, Excellence in International Trade and Small Business of the Year categories ahead of the East Midlands Chamber Business Awards.
Held at the Nottingham Belfry on 14th September, the Nottinghamshire Business Awards see the Chamber – the second largest in the UK – recognise the best businesses in the county, with gala dinners also taking place to reward those in Derbyshire and Leicestershire. The local awards offer winners a chance to compete in regional and national heats of the British Chambers of Commerce Awards.
Agilitas has been nominated in the Excellence in Customer Service category thanks to its quality of service and transparency with customers. Its two hour Service Level Agreements are met over 98.9% of the time, with this number reaching 100% across a number of its key accounts. Agilitas has provided its customers with an average of 30% in savings, helping to increase customer operating profit on support contracts.
It is also in the running for the Excellence in International Trade accolade. Through its market-leading Inventory-as-a-Service (IaaS) offering, Agilitas is providing IT support, training, repairs, hardware sales and technical support in existing and new international markets, increasing its worldwide coverage.
Finally, Agilitas’ investment in the development of its employees, its monetary investment in the business and its dedication to developing local talent has seen it nominated for the Small Business of the Year award. Through its fast-growing IaaS solution, Agilitas is putting Nottingham on the global IT channel map, with customer numbers growing by 85% in the last two years.
“The list of finalists for this year’s East Midlands Chamber Business Awards features the best local businesses in the area; we are honoured to be recognised for three awards,” comments Shaun Lynn, CEO of Agilitas. “This is testament to the continued hard work of the Agilitas team, which always ensures we punch above our weight. Our recognition in the International Trade and Customer Service categories demonstrates our dedication to putting the customer first, both at home and abroad. We can’t wait to enjoy a great evening alongside other local businesses in September.”