The report, published in March, explores how the UK’s most highly profitable and fastest-growing resellers and MSPs are reinventing themselves for a new era of hybrid working, fresh consumption models and yawning lead times.
Spanning a variety of fields including IT managed services, SD-WAN, cybersecurity services and traditional product resale, this year’s Rising Stars grew by an average of 49% compared to recent years, adding more than £45m to their collective top line. The report explores each business model and examines what has been done differently during this challenging period of global disruption. Additionally, it looks at how leading channel firms should be approaching the WFH vs. office debate, the rise of new consumption models and the influx of private equity into the sector.
The pandemic has led to numerous challenges, with the chip crisis forcing all front-line tech providers to rethink how they operate. And as those working in the UK IT channel will know, the market is evolving with every passing year. Over the last two years, we’ve seen this change accelerate beyond comparison – something that is illustrated clearly by the calibre of the ‘rising stars’ featured in this report.
Channel partners are facing tough choices about where to turn as they strive to return to normality while also embracing the changes they have now had to incorporate. Should they be exploring a hybrid or virtual working model? How can they evolve their offering in line with new consumption and technology trends? Is private equity really the best option for owner-managers eyeing hyper-growth? By digging into the business models of some of the channel’s high-growth, high-profit outfits, CRN Rising Stars 2022 provides the answers to these questions and explores the formula for post-Covid success.
At Agilitas, we recognise that alongside advancements in technology, the way we view staff productivity in the workplace is continuously evolving. The definition of a productive workforce is now very different than it was pre-pandemic, with many people now trusted to work more independently and away from their offices and teams. In our recent Channel Confidence Index, Channel partners highlighted the significance of remaining productive, with 79% of respondents placing it high up on their agendas when factoring in the disruption of such an impactful global event.
It is clear from this report, and the fascinating profiles of the fast-growing businesses within it, that even the likes of a global pandemic is not enough to break the stride of a resilient UK channel sector. This year’s Rising Stars have used the period as an opportunity to upgrade their systems and processes and excelled by doing so, which has seen great success that will continue to flourish as we move into the next chapter.