News

Agilitas Accelerates Transformation for Ricoh UK through Contract Consolidation

17/06/19 | Latest News

Leading global channel services provider, Agilitas IT Solutions, has today announced its successful partnership agreement with global technology provider, Ricoh UK. Through the partnership, Ricoh UK can now leverage Agilitas’ expertise across IT inventory management, datacentre technology and deploying on-site technical resources. Ricoh is leveraging this partnership with Agilitas for enhanced support for its customers.…

Leading global channel services provider, Agilitas IT Solutions, has today announced its successful partnership agreement with global technology provider, Ricoh UK. Through the partnership, Ricoh UK can now leverage Agilitas’ expertise across IT inventory management, datacentre technology and deploying on-site technical resources.

Ricoh is leveraging this partnership with Agilitas for enhanced support for its customers. Ultimately, the IT estate that Ricoh supplies to customer’s needs to be maintained. The partnership will enable Ricoh UK to deliver specific expertise for customers, deliver on management of parts and improve on distribution back to vendors.

As end users’ appetite is growing with increasing demand and as outcome-based solutions continue to disrupt the technology market, IT firms are looking to a more collaborative partnership model of engagement. As a result, the agreement between Agilitas and Ricoh UK delivers huge opportunities for the market and the IT channel as a whole, through the delivery of a best-of-breed, vendor agnostic, and truly global solution.

“We were unable to quickly and cost-effectively develop our own IT services portfolio to align exactly with our customers’ evolving needs in the timescales required. This is the reason we went with Agilitas’ partner-first, scalable services model,” says Mark O’Keefe, ITS Sales Director, Ricoh UK. “For us, when it came to transforming our business, the collaboration with Agilitas far outweighed the financial and time constraints of implementing our own in-house competencies.”

Since the partnership, Ricoh has invested in developing its service strategy in line with customer demands, ensuring sales teams are equipped with relevant solutions. Although the two companies differ in size, both are very aligned on service and quality for their customers. The combination of Ricoh’s scale and buying power with Agilitas’ IT services expertise delivers a very relevant services proposition to the market.

“We have formed a great bond and relationship with Ricoh over the last few years and I feel we understand both goals and objectives of our businesses inside out,” comments Shaun Lynn, CEO of Agilitas. “It is this understanding and alignment in values that has helped us to develop a unique channel services offering that will benefit both our customers and the channel, now and in the future.”

More blogs

Read next

Latest News

Agilitas wins Best MSP Ally award at European MSP Innovation Awards 2019

Global IT channel services provider, Agilitas IT Solutions, has won the MSP Ally of the Year at this year’s European MSP Innovation Awards, hosted by Channel Partner Insight. Taking place at the OXO2, London, the awards brought together Europe’s highest performing MSPs and MSSPs in the market today, as well as the distributors and vendors…

Read more

Latest News

Agilitas brand ambassador Georgia Hall receives MBE

Channel services provider Agilitas IT Solutions has revealed its brand ambassador Georgia Hall has been awarded an MBE in the Queen’s Birthday Honours list. The golfer became an Agilitas brand ambassador earlier this year, and sports the company’s logo on her clothing at all tournaments. She will also be hosting a number of company events…

Read more

Latest News

Agilitas Congratulates Brand Ambassador Georgia Hall on Receiving MBE

Leading global channel services provider, ​Agilitas IT Solutions​, is proud to congratulate its brand ambassador, Georgia Hall on being awarded an MBE in the Queen’s Birthday Honours list. Georgia Hall became an Agilitas brand ambassador earlier this year, and sports the company’s logo on her clothing at all tournaments. She will also be hosting a…

Read more

Get in Touch

CONTACT US TODAY AND TAKE CONTROL OF YOUR IT

Fill in the form below or ring a member of the team

0115 919 6000