CONNECT – Voice of the Channel

Channel Insight and Research

Voice of the Channel Research Reports

Discover the trends shaping the IT Channel

Collaborating with others in our industry and sharing insight can help IT Channel leaders make the right strategic decisions. Since 2020, Agilitas has conducted independent research from over 250 Channel leaders, to discover the trends that are shaping the decisions of tomorrow.

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Discover the trends shaping the IT Channel

Channel Confidence Index Reports

Each year, we collate the findings into our Channel Confidence Index report. This valuable intelligence can help channel partners shape their own service strategies. Request your free report below.

Channel Confidence Index 2021
Channel Confidence Index 2020

How-To Guides

We also take a deeper dive into the key themes of each report with a number of individual ‘how-to’ style guides focusing on topics such as sustainability, resilience, innovation and collaboration.

Connect for a sustainable future
Connect for stronger resilience
Connect for enhanced experiences
CONNECT to Innovate
CONNECT to Collaborate
CONNECT to Transform

CONNECT

Introduction to the Channel Confidence Index from Agilitas

Agilitas CONNECT overview

Introduction to the Channel Confidence Index from Agilitas

The Figures

WHAT DOES THE RESEARCH SAY

75% believe the skills gap will change by 2020…

…64% of those think it will be resolved or reduced

17% believe the gap will be made worse in the next 4 years

28% are currently undergoing a significant transformational shift

20% did not know how much their company had invested in transformation

36% said that internal financial considerations were a challenge for business transformation

38% expect customers to want bespoke service contracts

85% recognise the need to remain relevant through customer centric models

61% highlighted that moving to a customer centric model would impact their recruitment

Speechmarks

The results of our research make it clear that the highest levels of confidence and optimism are felt with regard to external relationships with other partners.

Richard Eglon, Marketing Director, Agilitas

Insights & Resources

What’s been happening

CRN Age of the Transformers Report

Download

CRN ON 2019 sponsor video

Warehouse Transformation

Transformation report

Download

Transformation & Relevance Video

Finance Market Report

Download

Innovation Market Report

Download

Relevance Market Report

Download

Globalisation Market Report

Download

Channel in 2020 – Blueprint

Download
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