The Channel in 2020

THE CHANNEL IN 2020

Using a mix of research, analysis and industry focused events, Agilitas’ Channel in 2020 insight-led campaign provides the channel with a go to resource that can be referenced to prepare for 2020 and beyond.

Insight includes thought provoking content and shared opinions that is aimed on building a channel community focussed on tackling the challenges that lay ahead to ensure future success.

To get involved and to stay up-to-date follow Agilitas @AgilitasIT

CRN ON 2018

THE GLOBAL CHANNEL

The CRN On conference in November 2018 was entitled ‘The Global Channel in 2020’. The event was the highest in attendance since Agilitas first started sponsoring CRN On in 2016, and the key theme across the programme was ‘a blueprint for growth in the fast-paced, changing channel environment we are currently in.’

It was clear that along with the key theme of Globalisation, channel companies, traditional resellers and ‘born in the cloud’ businesses were also taking into consideration previous themes that we have discussed throughout our Channel in 2020 Campaign, including Innovation, Collaboration, Relevance and Disruption.

Here are five key takeaways that were the most prominent throughout the event and front of mind for those in the channel now and in the future:

  • Remaining relevant as a service in the channel
  • Transformation to remain relevant for customers
  • Collaboration with other companies
  • Increasing artificial intelligence in the channel
  • Rise of Globalocal in today’s channel
Find out More
THE GLOBAL CHANNEL

Focus Areas

The Key topics on the minds of Channel businesses

Disruption
Disruption

What is driving disruption?

Collaboration
Collaboration

Why is collaboration being embraced?

Innovation
Innovation

A catalyst for change

Globalisation
Globalisation

Exploring international markets

Relevance
Relevance

Remaining relevant is key

People
People

Closing the skills gap

Technology
Technology

Remaining aligned to advancements

Finances
Finances

Capex to Opex to On-Demand

The Figures

WHAT DOES THE RESEARCH SAY

75% believe the skills gap will change by 2020…

…64% of those think it will be resolved or reduced

17% believe the gap will be made worse in the next 4 years

28% are currently undergoing a significant transformational shift

20% did not know how much their company had invested in transformation

36% said that internal financial considerations were a challenge for business transformation

38% expect customers to want bespoke service contracts

85% recognise the need to remain relevant through customer centric models

61% highlighted that moving to a customer centric model would impact their recruitment

Speechmarks

Ultimately the channel is resilient and with investment in the right places, we at Agilitas believe the sector will be able to continue to face up the skills gap as we approach 2020.

Shaun Lynn, CEO, Agilitas

It was interesting to hear the views of other channel leaders on what they are doing to transform their businesses.

This conference has given me great insight into how we can move our business into global markets through collaboration.

Related Articles

FURTHER READING

Latest News

The only constant is change for IT channel businesses

68% of IT channel businesses consider business transformation to be essential in order to meet customer requirements, according to new research announced today by leading global channel services provider, Agilitas IT Solutions​. Agilitas has launched the final market report in its ‘Channel in 2020’ campaign today, which looks into Transformation – a theme that has…

Read more

In the Press

The Channel in 2020: What will the future landscape look like?

Over the past four years the channel has evolved faster than ever before. Customer demands are becoming more complex, putting IT suppliers under high pressure to deliver…

Read more

Events

CRN On 2018: The Global Channel in 2020 Key Takeaways from Event

Richard Eglon, Marketing Director at Agilitas   The key theme of this year’s CRN On: The Global Channel in 2020 event, which was of the highest in attendance since Agilitas first started sponsoring the event in 2016, was the development of a blueprint for growth in the fast-paced, changing channel environment we are currently in.…

Read more

CHANNEL IN 2020 REPORTS REQUEST

Insights & Resources

What’s been happening

Transformation report

Download

Transformation & Relevance Video

Finance Market Report

Download

Innovation Market Report

Download

Relevance Market Report

Download

Globalisation Market Report

Download

Channel in 2020 – Blueprint

Download

Channel in 2020

Globalisation Video

Disruption Report

Download

Please subscribe to receive the latest Channel in 2020 market reports, events, videos and articles