Training services

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Training services

Agilitas Training Services provide flexible, cost effective and experienced resource for multi-vendor hardware support training. 

Course content incorporates product training on both current and legacy technologies across all the leading OEM platforms.

What differentiates Agilitas training from many others is that the course delivery is a mixture of classroom and lab delivery with the emphasis hands-on on methodology.  This approach provides delegates with the necessary skills to transfer the knowledge they have learnt into providing resolutions in real-life technical environments for our customers.

Challenges

Ensuring their engineering teams are trained and skilled to the most relevant and up-to-date IT systems is a constant challenge for Agilitas customers.  Those challenges will quite often be one of the following…

  • High cost for OEM based training modules
  • Restrictive fixed course contents on many technology training courses
  • Minimal choice of product courses
  • Releasing field personnel to attend training
  • Keeping engineers skills current against supported installed bases

In response, Agilitas training services has developed a wide range of course content that is purely focused on the needs of the customer and their engineering teams. This includes the following approach to delivering successful training content…

Solution – The Agilitas difference

  • Options of bespoke, as well as fixed content courses
  • Courses span across a wide range of OEM platforms
  • A wide range of hardware support, helpdesk and product familiarisation courses

Benefits

  • Customer defined course content and duration
  • Increase first time fix levels through more informed and accurate diagnosis
  • Reduce service delivery costs through timely call closure
  • Bring outsourced support against non-core products back in house
  • Remain competitive on tenders with the ability to quickly upskill team members
  • Competitive pricing in comparison to alternative training routes
  • Legacy and current product training available
  • Trainers skilled with field expertise across multiple vendors
  • A valid alternative to expensive and inflexible OEM

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To find out more please get in touch.

Check out our latest course added to our IBM portfolio:

 

 

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Training Success

SCC benefits from leading IT training servicesSCC TRAINING

Supported vendors

938

TRAINING SYSTEMS

99%

CUSTOMER SATISFACTION

68

COURSE VARIANTS

7

COUNTRIES

18

CUSTOMERS

TRAINER PROFILES

Jonathan
Jonathan is our technical team leader and has over 30 years’ experience working for some of the leading Vendors. Jonathan’s technical experience spans a wide range of enterprise hardware.
Julian
Julian joined Agilitas in 2003 after moving to the UK from South Africa. Julian held previous roles with Vendors and has extensive experience across a wide range of enterprise hardware.
Michal
Michal joined Agilitas in 2005 and has quickly become one of the most proficient technical personnel in the team. Michal is an experienced senior engineer and imparts his skills gained across midrange and enterprise hardware.

Capability

Agilitas can deliver training across a wide range of current and legacy technology products.

For a quick reference guide on our current product training portfolio please refer to the following document.

If you require training on any products not listed on our current matrix please do not hesitate to contact us as the skills and hardware resources may be available for us to assist with your request.

Open catalogue

In addition to our bespoke course delivery Agilitas operates an open schedule containing a selection of our most popular courses.

Hardware support and product familiarisation training is available across a wide range of systems from the leading manufacturers of server, storage and networking products.

training@agilitas.co.uk

Testimonials

  • Agilitas has been a supplier for SCC Services France for many years but we decided to significantly increase our business with them a little over a year ago. This company always demonstrates a great professionalism from the beginning, as soon as we ask for quotes to support new hardware. Just like SCC UK, we were able to enter new markets thanks to its employees’ technical competencies and its ability to train our own employees. A few months into an important contract, we can already fully appreciate the quality that Agilitas provides through the parts requested and the technical support given.

    Alain BrunardDirector Logistic & Repair - SCC Services MSLR

Promotions / Late Availability

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Venue hire

The training facility at Agilitas is comprised of four purpose built suites.

If you require an off-site location for your meetings or have a requirement for a technical training facility to run your own training courses please contact us for rates and availability.