Flexible Multi-Vendor Support Contracts

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InventoryAssure by Agilitas offers a suite of flexible support options that provide comprehensive service levels that ensure maximum “uptime”, regardless of product or geographic location.

Agilitas’ technical experts work with your services team to help resolve hardware problems across a wide range of server, storage and networking products.

All hardware products supported by Inventory Assure receive access to remote diagnosis and technical support, hardware replacement/repair and onsite engineer (for + Packs) if required to resolve an issue. Customers can choose from a set of comprehensive support levels to meet both business and operational needs.

Providing a multi-vendor service through a single point of contact means channel partners can consolidate multiple service contracts and SLA’s, reducing their partner supply chain and the associated management and administrative burdens that come with it.

Contact us today to see how consolidating your support contracts can save you costs whilst increasing service performance.

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