Scott Lynn

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Scott Lynn

Service Director

About:

Scott has over 15 years of Service Management experience gained in a variety of roles supporting customers across all market segments. Responsible for all customer service facing elements of the business, Scott is passionate about the quality of the customer’s experience and the need to continually improve. Qualified as an ITIL v3 Expert, he has previously held management positions with IBM, Microsoft and Vodafone.

Read Scott’s Industry Opinions:

Investing in training IT staff can reduce costs

Improving service with investment

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Managing maintenance performance