Why out-of-the-box channel services are no longer viable

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Shaun Lynn – Agilitas CEO

For businesses of any size, collaboration is nothing new in the channel. Companies working alongside each other will always be commonplace, whether it’s a logistics relationship, a 24/7 partnership providing end-to-end solutions, or the delivery of financial or admin support.

As a result, trying to shape a company into one that operates entirely self-sufficiently from other channel companies rarely works. Developing a skill-set or channel provision that would be more efficient and easy to manage through outsourcing is a no-brainer, especially as the end-customer’s appetite for a widening remit of services increases.

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